Hampton Inn St. Augustine-Historic District

Reviews

• James Welch

  Feb, 28 2018
  ★ ★ ★ ☆ ☆
  Hampton Inn is always our go-to hotel when we travel, so we naturally booked with HI for our planned 3 night stay in St. Augustine. For the first time we were in for disappointment with our choice. Though the beds were comfortable and the breakfast food was good, the friendly staff was the only other positive. Seating for breakfast was extremely limited. For two of our mornings we sat on a couch with low tables to hold our food and drink. Finally on our third morning we actually got to eat at a table. Another problem was the water pressure and sink. The sink stopper was extremely difficult to access and move. In addition, the water pressure from the faucet was so low that it took almost 10 minutes to get enough water in the sink to shave--and then the water kept leaking out! On the second evening my wife complained about lukewarm water for her shower. She was lucky: when I took my shower after her, I had only cool water. We found out the next morning that the water heater had quit late in the evening--bad luck for anyone turning in late. But that was nothing compared to our last evening. At about 10:15 fire alarms--piercing fire alarms--echoed throughout every room and in the hallways. Thank God we weren't traveling with our dog! The high pitched sirens went on and on for about 15 minutes. Apparently a staff member was baking cookies and an overly sensitive alarm didn't like the heat the oven gave off. It wasn't even burnt cookies. Staff politely explained each mishap and it wasn't their fault, but this was not a good stay.

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